Resolve Disputes Constructively and Confidentially
Civil and commercial mediation offers individuals, professionals and businesses an opportunity to resolve disputes without surrendering control of the outcome to a court or tribunal.
Resolvu provides impartial mediation for a wide range of civil and commercial disputes. Our mediators help participants clarify the issues, communicate effectively, explore possible solutions and negotiate terms they can each accept.
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What Is Civil and Commercial Mediation?
Mediation is a voluntary and confidential process in which an impartial mediator assists those involved in a dispute to explore whether an agreed resolution can be reached.
The mediator manages the process and facilitates communication and negotiation. The mediator does not act as a judge, impose a decision or provide legal advice.
Mediation may take place before court proceedings begin or while proceedings are ongoing. It can be used for a single issue or a complex dispute involving several parties and competing interests.
Disputes We Mediate
Resolvu provides mediation across a broad range of civil and commercial matters, including:
- Commercial and contractual disputes
- Partnership and shareholder disputes
- Business ownership and management disputes
- Professional negligence disputes
- Landlord and tenant disputes
- Property ownership and cohabitation disputes
- Boundary, access and right of way disputes
- Trusts of Land disputes
- Wills, trusts, probate and inheritance disputes
- Debt and payment disputes
- Consumer and customer disputes
- Construction and service disputes
- Intellectual property, copyright and technology disputes
- Disputes involving professional or commercial relationships
This list is not exhaustive. If your dispute is not listed, contact us and we will consider whether mediation is suitable.
Why Choose Mediation?
Retain Control
The participants decide whether to settle and on what terms. Any resolution is reached by agreement rather than imposed by the mediator.
Save Time and Costs
Mediation can provide an earlier and more proportionate opportunity to resolve a dispute than continuing through formal proceedings.
Protect Privacy
Mediation takes place privately. Confidentiality is subject to the mediation agreement and the limited exceptions explained by the mediator.
Explore Practical Solutions
The discussion is not restricted to the remedies that might be available through formal proceedings. Participants can consider commercial, financial and practical arrangements tailored to their circumstances.
Preserve Important Relationships
A managed and constructive discussion can help reduce hostility and preserve business, professional or personal relationships where continued contact matters.
How the Mediation Process Works
1. Initial Enquiry
Contact Resolvu with brief details of the dispute. We will explain the process, identify the participants and consider whether the matter appears suitable for mediation.
2. Arrangements and Preparation
Once the participants agree to mediate, we will arrange the date, format and duration of the mediation. The participants will receive the mediation agreement and information about any documents or case summaries required.
3. The Mediation
The mediator will explain the process and speak with the participants in joint or separate meetings as appropriate. Each participant will have an opportunity to explain their position, identify their concerns and consider possible options.
4. The Outcome
If terms are agreed, the participants and their legal advisers may record them in a written settlement agreement. If no agreement is reached, the participants remain free to consider their other options.
The Mediator’s Role
The mediator remains impartial and does not decide who is right or wrong. The mediator supports the participants by:
- Managing the mediation process
- Helping to clarify the issues in dispute
- Facilitating constructive communication
- Exploring interests, priorities and concerns
- Supporting effective negotiation
- Encouraging realistic consideration of available options
- Helping the participants record agreed terms where appropriate
Participants may obtain independent legal advice before, during or after mediation.
Online and In Person Mediation
Mediation may be conducted online or in person, depending on the nature of the dispute and the needs of the participants.
Online mediation allows participants and their advisers to attend from different locations using secure private meeting rooms. In person mediation can be arranged where this is appropriate and practical.
We will discuss the available format when arranging the mediation.
Frequently Asked Questions
Do I need a solicitor?
A participant can attend mediation with or without a solicitor, depending on the nature of the dispute. The mediator cannot provide legal advice, so participants may wish to obtain independent legal advice before making decisions or concluding a settlement.
Will I have to speak directly to the other participant?
Not necessarily. The mediator can use joint meetings, separate private meetings or a combination of both. The format will be considered in light of the dispute and the needs of those involved.
Is mediation confidential?
Mediation is conducted privately and is subject to the confidentiality provisions within the mediation agreement. Confidentiality is not absolute, and any applicable exceptions will be explained as part of the process.
Can the mediator impose a settlement?
No. The mediator facilitates communication and negotiation but does not impose an outcome. Each participant decides whether to settle and whether the proposed terms are acceptable.
What happens if no agreement is reached?
If the dispute is not resolved, the participants remain free to pursue or defend proceedings, continue negotiations or consider another form of dispute resolution.
How long does mediation take?
The duration depends on the nature, value and complexity of the dispute. Some matters are suitable for a shorter session, while more complex disputes may require a half day, full day or further session.
Discuss Your Dispute with Resolvu
Contact our team for an initial discussion about your dispute and whether mediation may be suitable.
Request Mediation
Call 0116 298 7339
Email info@resolvu.co.uk
