Foundation Mediation Course ( 5-Days)
Our Academy welcomes participants from a wide range of professional backgrounds, including:
Designed for legal professionals, HR practitioners, business leaders, consultants, managers, and individuals seeking a career in dispute resolution, our programme provides the knowledge, practical skills, and confidence needed to conduct effective mediations in civil and commercial disputes.
Our Foundation Mediation Course is aligned with Civil Mediation Council (CMC) standards and is designed to support delegates on their journey towards becoming a recognised mediator.
Course Details:
Civil & Commercial Mediation Training
Duration: 5 Days
Format: Online
Level: Foundation
Certification: CMC Registered Training Programme
CPD: Certificate of Completion Provided
Course Overview:
Mediation is one of the fastest-growing methods of dispute resolution in the UK. Courts, businesses, organisations, and individuals are increasingly turning to mediation as a quicker, more cost-effective, and less adversarial alternative to litigation. This intensive five-day programme combines expert instruction with practical exercises, role plays, case studies, and assessments to develop real-world mediation skills.
By the end of the course, participants will understand how to facilitate constructive dialogue, manage conflict effectively, and guide parties toward mutually acceptable resolutions.
Who Should Attend?
This course is suitable for:
- Solicitors and Barristers
- HR Professionals
- Business Owners
- Directors and Managers
- Consultants
- Workplace Investigators
- Housing Professionals
- Community Leaders
- Coaches and Facilitators
- Individuals seeking a new career path in mediation
No prior mediation experience is required.
What You Will Learn
This course is suitable for:
Day 1 – Introduction to Mediation
- Principles of mediation
- The role of the mediator
- Ethics and confidentiality
- Understanding conflict dynamics
- Mediation process overview
Day 2 – Communication Skills
- Active listening
- Effective questioning
- Building rapport
- Managing difficult conversations
- Identifying underlying interests
Day 3 – Managing the Mediation Process
- Opening statements
- Joint sessions
- Private caucuses
- Reality testing
- Negotiation techniques
Day 4 – Practical Mediation Skills
- Complex dispute scenarios
- Emotional and high-conflict situations
- Deadlock management
- Settlement development
- Drafting agreements
Day 5 – Assessment & Accreditation
- Practical mediation assessment
- Feedback and coaching
- Professional standards
- Next steps toward mediator registration
- Course completion certification
Why Choose Resolvu Academy?
Experienced Trainers
Learn from practising mediators with extensive experience in civil, commercial, workplace, and community disputes.
Practical Learning
Over 70% of the course focuses on interactive exercises, simulations, and role-play scenarios.
Small Group Training
Personalised coaching and individual feedback throughout the programme.
Career Development
Receive guidance on building your mediation practice and progressing within the profession.
Ongoing Support
Access to post-course mentoring, resources, and professional development opportunities.
Industry Recognition
Training developed in accordance with recognised mediation standards and best practice.
Course Outcomes
Upon successful completion, participants will be able to:
- Conduct mediation sessions confidently
- Apply recognised mediation models and techniques
- Manage conflict professionally
- Facilitate negotiations between disputing parties
- Draft settlement agreements
- Progress toward professional mediator registration
Start Your Mediation Journey
Develop practical dispute resolution skills. Enhance your professional credentials. Help others resolve conflict effectively.
Enrol Today
Speak with our training team to discuss upcoming course dates and availability.
